Ventajas: Car had over 120K, smelled like cigarettes and seats were badly worn pasado. I had a lot of tire issues along the way, possibly because they were very old. This is my last time renting from Payless
Ello en adición a la denuncia que se puede interponer contra el agente de tránsito en el sitio web de la Procuraduría Caudillo de la República: …
Desventajas: It took nearly two hours to get our reserved car. There were only two people on line in front of me, both of whom also had a reserved car so it was not a matter of long lines or customers with complicated problems. Also they oversell an overly expensive insurance package.
Desventajas: Too expensive for a small car. Price was viven when I was in the place. I asked around and there are better rent a car options. Never rent with payless again.
They said "no problem". I walked demodé and they were gone. Had to hire a last minute car that was 4 times more expensive. Horrible experience.
Desventajas: Didn't rent very expensive. It shows on price on line and you get there they give another price plus there insurance is very high is very disappointed.
18 through priceline. Since we did not bring proof of third party liability, we paid over US$280. This should be listed under 'important information' in the booking itinerary. Not cool.
Ventajas: Good: the staff was very helpful. The vehicle ran well. Drop off process was easy & quick. The shuttle drivers were helpful and courteous. The lady at the airport when we first arrived was very nice and very helpful
Desventajas: The man who rented to us at the Tulum outlet (Elias) was extremely rude and condescending. I never complain but this was beyond anything I had experienced before. The car we were given did not start after two days and we had to take it back. Elias was not there when we switched cars but we were told to see him for a refund on all of the fluido we had put in the car that was no longer starting. The night we dropped off the car that wouldn't start, the man working there couldn't even move the car because the starter was so dead.
Then they give you the price for their mandatory insurance: 4-5 times the rental price! Insane. Actually it is usual in Cancun. Check the reviews before any reservation !
Ventajas: Car was OK, Nissan Versa w/ 63000 miles. I made them take photos of the many small dings so I didn't get dinged. Tires were shot, so highway travel was bumpy. But car was clean and a/c worked.
When I complained to Alamo , they said they were not responsible on what was communicated on your website . When you go in Vacation with a certain budget it really hearts. You guys should be more specific, it looks almost Campeón a scam Big disappointment
Desventajas: Only 1 hour late and they charged me for extra day. We came in around 30 min late and the Rep lazy and laid back and take time to check the car and release the contract.
Ventajas: Staff were friendly, accamodating and willing to negotiate price due to misunderstanding regarding credit card coverage of damage insurance click here - ended up giving us a good deal. Car was great. Overall a good value.